Frequently Asked Questions (FAQs)
1. What type of tours do you offer?
We offer guided multi-day trips across Zimbabwe and Southern Africa, including wildlife safaris, cultural experiences, and scenic adventures.
2. Are your tours private or group-based?
Both options are available. You can book a private, tailor-made safari or join a scheduled group trip.
3. How do I book a tour?
You can book directly through our website, via email, or by contacting our reservations team. A deposit is required to confirm your booking.
4. Do I need a visa to travel?
Visa requirements vary depending on your nationality and travel destinations. We can provide guidance and recommend the best visa option.
5. What is included in the tour price?
Inclusions vary by package but typically cover accommodation, meals, park entry fees, activities, and the services of a professional guide. Flights and visas are usually excluded unless stated.
6. Do you cater for special dietary needs?
Yes, we can accommodate most dietary requirements if advised in advance.
7. What should I pack for my safari?
We recommend neutral-colored clothing, comfortable walking shoes, a hat, sunscreen, insect repellent, and a camera. A detailed packing list is provided upon booking.
8. Is it safe to travel with Excellence Trails?
Yes. Safety is a top priority. Our guides are trained, and we work with reputable partners to ensure secure and enjoyable experiences.
9. Can I customize my itinerary?
Absolutely. We specialize in tailor-made safaris designed around your interests, schedule, and budget.
10. When is the best time to travel?
Southern Africa offers year-round experiences. The dry season (May–October) is best for wildlife viewing, while the wet season (November–April) offers lush landscapes and birdwatching opportunities.